Viaitors exploring at the International Convention Centre in Dhaka' Bashundhara on the sidelines of Digital World 2016 Conference on Friday. -AA To get the most benefit from mobile financial services, the government will have to lead the way in establishing infrastructure for the sector and make the industry friendly, said policy experts. The view came during a seminar titled "Inclusive Finance through Technologies" at the International Convention Centre in Dhaka' Bashundhara on the sidelines of Digital World 2016 Conference on Friday, the second day of the three-day conference.
At the seminar, keynote speaker Krishnan Dharmarajan, executive director of Center for Digital Financial Inclusion, talked about barriers of technology based financial services. He said: "Bangladesh has a huge population but a large percentage of it is economically weak."
"Low literacy and awareness about financial products are a barrier for technology based financial inclusion," Dharmarajan added. He also criticised the existing mobile financial services saying that the existing model was designed to cater only to the urban customer segment. Sanjay Patel, South East Asia specialist sales director, APAC, said: "MFS is needed for everyday life as an access to sustainable and secure financial services which contributes directly in increasing income and reducing vulnerability for the poor."
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