The Filipino president's spokesman has been criticized for dismissing commuters' concerns in Manila - one of the world's most gridlocked cities.
Train breakdowns and worsening traffic have put commuters on edge. But Salvador Panelo - Rodrigo Duterte's spokesman - told commuters if they wanted to arrive earlier, they should set off earlier.
That led to many frustrated Filipinos accusing Panelo of being "out of touch with reality". One resident told the BBC that it already took students three hours to reach class. The situation was worsened recently by three major train breakdowns.
And Panelo's boss, President Duterte, was not spared from criticism, either. His government recently bought an ex-US military plane for $39.9m (£32m) to use as his private jet.
--BBC